Penguin Support

Assurant — New Service Requests

Applies to Assurant
Job Pricing & PartsFor current rates and parts mark-up, use the official sources: Price Guide (opens in new tab) MyPartsHelp.com (opens in new tab)

*AUTHO NEEDED IF
WASHER AND COOKING APPLIANCES IF TOTAL REPAIR OVER $300
ALL OTHER APPLIANCES IF TOTAL REPAIR OVER $250

**SDM Email Receipt to customer requires to Hide All Amounts

- All service requests must come from Assurant Solutions, where the Customer has made contact with the 3rd party warranty for a service request.

- Note customer needs to refer to there Terms and Conditions to avoid any possible charges for non-covered items. If you have question about non-covered repairs, contact Authorizations with the phone number listed on your Service Invoice.

- Appliance has been diagnosed, refer to the COD/Warr Price Guide to form estimate. Note any Manufactures Warranty, Recall, Authorizations, S or R Code has priority over 3rd Party Coverage, please note these within your PVR if they apply.

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