Penguin Support

TRC Claims Process

Applies to TRC
The Repair Club (TRC) Techs & customers call 844-973-6879
Price Guide — The Repair Club (TRC)
DFW
TRC0 — 2nd Appliance$120.00
TRC1 — Single Call$160.00
TRC2M — 2nd Man Helper$50.00
TRC2 — Sealed Syst/Trans/Bearing Reg Tier$255.00
TRC3 — Sealed Syst Upper Tier$280.00
Parts (Guinco Cost)15%
OKC/KS
TRC0 — 2nd Appliance$120.00
TRC1 — Single Call$160.00
TRC2M — 2nd Man Helper$50.00
TRC2 — Sealed Syst/Trans/Bearing Reg Tier$255.00
TRC3 — Sealed Syst Upper Tier$280.00
Parts (Guinco Cost)15%
AZ
TRC0 — 2nd Appliance$120.00
TRC1 — Single Call$160.00
TRC2M — 2nd Man Helper$50.00
TRC2 — Sealed Syst/Trans/Bearing Reg Tier$255.00
TRC3 — Sealed Syst Upper Tier$280.00
Parts (Guinco Cost)15%

Pre-autho $160 labor and $300 parts. Parts billed at Guinco cost.

New Service Requests

Job Pricing & PartsFor current rates and parts mark-up, use the official sources: Price Guide (opens in new tab) MyPartsHelp.com (opens in new tab)

***TECHS ARE NOT TO COLLECT FROM CUSTOMERS ****AUTHO REQUIRED FOR ANY REPAIR WHERE THE PARTS EXCEED $300 LIMIT OR OVER $160 IN LABOR - https://penguin-support.com/trcmembership/

**SDM Email Receipt to customer requires to Hide All Amounts

New Service Request - Over Autho Limit

Job Pricing & PartsFor current rates and parts mark-up, use the official sources: Price Guide (opens in new tab) MyPartsHelp.com (opens in new tab)

**SDM Email Receipt to customer requires to Hide All Amounts

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