WP Standard — Additional labor / authorization requests
Use this when you need extra labor, a second man, or any authorization beyond the standard scope on a Whirlpool manufacturer-warranty call.
Submit the Additional Labor form
This form goes to Guinco's autho approvals team — they handle the
back-and-forth with the warranty company. You don't contact the warranty
company yourself.
Open the Additional Labor form
Alternative: email the Autho team
- To:
Autho@guinco.com
- Subject line:
WP Approval Needed Invoice xxxxx
(replace xxxxx with the actual invoice number)
- Body: include 2nd-man / call-count info if applicable,
and any attention notes for the invoice.
What happens next
The Autho team marks the invoice "Pending Authorization", submits the
request, and follows up with approval, denial, or a request for more
info. Until you hear back, schedule the customer for the standard return
window (typically 10 business days out — make sure the customer knows
that date).
