Penguin Support

Second Man / Additional Labor Request

Applies to WP (Whirlpool) · Standard

Second Man / Additional Labor Request

  • Email Autho@guinco.com with the subject line “AIG Company Approval Needed Invoice xxxxx” — be sure to include the second man in the body of the email along with an attention note for the invoice.
  • You must have an accurate, detailed report of the diagnostics done and the problem found. The receipt page must include: Quantity, Part Number(s), Description, Guinco Cost, and the AIG Labor Code for the repair needed (unless it’s a recall).
  • Same-day parts repair: call in to AIG Co if over the autho limit. If ordering parts, email Autho@guinco.com if over autho.
Price Guide — Whirlpool / Maytag / KitchenAid Warranty
DFW
Single Call$161.81
Carry In/2nd Appliance (x80%)$129.45
Sealed System$287.07
Sealed System Carry In (x80%)$229.66
OKC/KS
Single Call$160.77
Carry In/2nd Appliance (x80%)$128.62
Sealed System$282.00
Sealed System Carry In (x80%)$225.60
AZ
Single Call$160.54
Carry In/2nd Appliance (x80%)$128.43
Sealed System$285.68
Sealed System Carry In (x80%)$228.54

Standard manufacturer warranty rates.

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