Penguin Support

One Stop Accounts

A One Stop Account can only be used on appliances that are under 3 years old. Anything beyond that must be scheduled as COD, per Whirlpool (WHP) guidelines.

A One Stop Account covers anything we need to make the unit functional, including:

  • Missing parts
  • Cosmetic issues

Reference images (from CIT cheat sheet):

Reference image from tab 18, row 10

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