Job Sale - Call Sheet Type: AIG Company (via Service Bench)

AIG Company

• It is an extended warranty.
• Has to have a dispatch number.
• XB shows as the Originated (dispatched via Service Bench).
• All AIG Company dispatches have a contract number.

Rules

• Customer sets these up directly with their extended warranty - Guinco cannot, even if we were just there.
• Model, serial, and customer address cannot be updated if sent over incorrectly. We need a new dispatch with the correct information.
• You will see the AIG authorization notes in the More Info / Notes area.

Don't confuse with 'AIG' (Service Power)

There is a separate AIG product dispatched only through Service Power (#SP) that does not have a contract number. See related article "Call Sheet Type: AIG (Service Power)."

Template

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