Verification Script - Apartment

Apartment Verification Checklist

• Business hours - note in the scheduler for the coordinator AND in an attention note.
• Check-in - ask if the technician needs to check into the office or if he can go directly to the unit.
• Is the unit occupied?
  • If yes: get the first date of occupancy. This is used as the date of purchase for apartments.
  • If no: use the actual goods date.
• Gate codes.
• Business pricing - go over pricing and obtain a credit card if warranty cannot be verified.