Builder Verification (Home Not Closed On)
When verifying a builder call on a home that has not yet closed, make sure to capture:
- Correct builder information.
- Correct contact name.
- Will the home be unlocked, or is there a lock-box code to get in?
- When the home will be closing.
When the Home Closes
There are times we receive information for a builder but the home has been closed by the time of service. Once the home has closed:
- Note the closing date.
- Update the record to the homeowner's information.
