Penguin Support

Safety Calls with Authorizations

Safety authorizations (example: job 505417, authorization code WVOIH00WL1) typically cover the diagnosis only.

How the visit plays out:

  • Tech calls into Safety on-site.
  • Safety informs the tech if anything beyond diagnosis is covered.

What we still must do on our side:

  • Cover potential charges.
  • A VF is needed.
  • Verify potential charges with the customer before the visit.

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