– Used for reporting or recording where there is or was a concern for a Safety issue caused by the appliance that could have or did lead to an Injury, risk of life, Sparks/Fire that could have lead to property damage.
Safety Department 1-800-331-7456 / US_CXC_Safety@whirlpool.com
– Dispatches with the word “SAFETY” will normally be an older appliance out of manufacturer warranty and the Autho for “L” is Trip and Diagnostics ONLY.
– Technician must be called into WP Safety to be reported and get any additional information, and if any further coverages towards the repair will be provided.
– If Safety Department does cover any repairs technician must obtain a new Authorization for “P” (parts) and “L” (Labor), otherwise the customer is to be quoted for the repair (minus the Trip/Diagnosis fee) and pays for parts and/or labor for the repair.
Whirlpool Safety Department
On this page
Have detailed feedback?
Spotted an error, something out of date, or an area that could be clearer? Let us know.
