AIG Guidelines
- Cannot change customer or appliance info.
AIG Company (AIG Co) Guidelines
- Can update customer info only.
- Cannot change appliance info.
Address Is Incorrect
- Customer must call AIG or AIG Co to update.
- We can keep the appointment scheduled.
- Warning: Advise the customer that payment cannot process until info is corrected.
Home Sale / Ownership Change
- Customer must contact the warranty company to transfer coverage.
How to Identify an AIG Company Dispatch
AIG COMPANY JobRecord shows the account header AIG COMPANY with address 650 MISSOURI AVE, JEFFERSONVILLE, IN 47130, and two support lines (example: 888-678-8808 Option 6 for Customer Service; 866-246-4073). Dispatch number begins with SWPH (example: SWPHIJKLMNOP-1). Contract number (Cntrct#) is included.
See Extended Warranty / 3rd Party Overview.
