*****If you DON'T see the SCODE you are looking for, go to Service Matters to verify before moving on.*****
This is the consolidated list of popular S-Codes (and a handful of R-codes) that Whirlpool uses to cover specific rework / special-project repairs. Each row shows the code, what it covers, and (where provided) the effective date or applicable models/serials.
| Code | Program / Description | What It Covers | Effective Date / Models |
|---|---|---|---|
| R15053 | Trip fee to find serial number | Covering trip fee to find the serial number for the customer for a recall; no diagnosis needed | |
| R173BV | Maytag dishwasher heating element rework | Part @ shop W10327037 — covering part and labor to install | |
| R22553 | Maytag ref overload rework | Part @ shop — covering labor / part | |
| R251BD | Rework kit | Covering parts and labor for rework kit | |
| R254BV | Maytag DW console discolored | Covering parts and labor | |
| R34353 | Maytag dishwasher rinse aid rework | Part sent to customer covering part and labor — labor x1.5 to install | |
| R34361 | Maytag rinse aid rework | For return for new issues | |
| s14265 | Not in Service Matters | When we get this call, WHP and ask what will be covered — coverage has varied | |
| S15110 | Knob and timer | Covering parts and labor | 08/17/23 — 1/31/28. Models: MED4500MW0, MGD4500MWO, MGD4500MW1, YMED4500MW0. Serial MB1700001–MC4599999 |
| S15330 | Per WHP — 2x labor and parts on certain parts | Covers the control, evap cover | 06/08/23 |
| S15331 | Covering K217–K450 | Covering parts and labor on units under 3 years old | |
| S15338 | French door control board rework | Part sent to customer covering labor | |
| S153AQ | Module coverage | Covering parts and labor for the module | |
| S153EH | JennAir oven light turns on randomly | Covering parts and labor — JA only — SP W11251040 | |
| S16122 | BI oven TOD failure before XW49 | Covering blower tod and labor | |
| S16360 | Frost build up on evaporator (Service Pointer W11092686 Rev I) | Covering K212–K711 frost on evap, covering labor only | |
| S17304 | Leaking heating element | Covering parts and labor | |
| S173BU | Maytag dishwasher heating element | Return for other problem | |
| S17653 | Maytag ref quality inspection | ||
| S191AQ | Project covering LED — SPW114605548 (Service Pointer W11755210 Rev A) | Covering parts and labor | |
| S194AQ | LED replacement (Service Pointer details) | Covering part and labor for LED replacement | Up to 5 years of life. Est. completion 9/1/2028 |
| S21614 | Glass coverage | Covering parts and labor on glass | |
| S22511 | HomeServe (see Alt Q, example 468237) | Follow standard Whirlpool process for repair — covers the service call | |
| S22513 | New Leaf (see Alt Q, example 471055) | Follow standard Whirlpool process for repair — covers the service call | |
| S22514 | Rental not showing 24 months | Use when rental is not showing 24 months | |
| S22592 | Entitlement not showing 24-month warranty | Use when ENT does not show 24-month warranty | |
| S225AB | Costco 2nd-year warranty | Only use if entitlement is not updated to show the extra Costco year | |
| S225BX | Whirlpool 3rd party for RAC | Covering parts and labor for Rent-A-Center that has expired | |
| S225EQ | Asurion (see Alt Q) | Follow standard Whirlpool process for repair — covers the service call | |
| S22916 | Upper rack rails separating | Covering tracks (part and labor) for Service Pointer W11296667 | |
| S23010 | Order VRAIL | Covering parts and labor W10712394 — VRAIL | |
| S25353 | Maytag glass lids | Covering parts and labor for specific model numbers; serial starting at C741 ending with C815 | |
| S25453 | Control panel | Covering part only | |
| S26810 | Glass coverage | Covering parts and labor on glass | |
| S27311 | 2X labor | Covers replacement control, replacement evaporator cover and 2X labor for evap freezing over (about 6 parts needed if never serviced before) | |
| S331AM | WP brand UC imaker water valve rework | Part sent to customer covering labor | |
| S34594 | Amana ref water tank install | Covering parts and labor | |
| S38138 | Chopper blade | Covering parts and labor | |
| S38253 | P-trap (order W1069951) | If under 18 months covering parts and labor; if over 18 months only covering part | |
| S40091 | One Stop account | SllngDlr — One Stop should be noted in back; covers parts and warranty | |
| S71120 | Maytag overload if compressor fails | ||
| S71162 | Compressor | Covering parts and labor for compressor | |
| S71233 | K217–K335 EVP and compressor (Service Pointer W10666205 Rev E) | Charge parts and labor for sealed system repair to Special Project S71233 | Through August 31, 2023 |
| S81153 | UI board and adapter kit | Parts and labor — adapter kit | |
| S84638 | LED replacements for all 12 lights | Covering parts and labor | |
| S254EE | F2, E1 beeping | Covers parts and labor | |
| S92190 | JennAir 3rd-year warranty (certified installer) | Covering parts and labor. NOTE: Per JennAir, SCODE is no longer needed. No limits on builders either. Entitlement just needs to show "Yes" by Installed by Certified Installer. Call submitted under warranty and we can get it covered (see notes on 808189 AZ). | |
| S153EB | Control coverage (Service Pointer W11766193 Rev F) | Covering parts and labor if it is the control | 2/12/2025 — 3/31/2026 |
| S17310 | Dishwasher heater nut leaks (Service Pointer W11715002 Rev A) | Special Project S17310 — parts and labor | |
| S153AWB | Wash cycle not advancing (Service Pointer W11624962 Rev D) | Covering parts and labor | |
| S22575 | 2nd-year part warranty S-Code | Covers parts only after warranty for one additional year for a specific range of model numbers | |
| S313AC | Main control (Service Pointer W11786877 Rev B) | Main control parts and labor |
Reminder: if the SCODE is not on this list, always verify in Service Matters before promising coverage.
