Every appliance ships with a model/serial rating plate, but the location varies widely across cooking products. This guide (based on the original Cooking Products diagram) walks through the most common tag locations. Always ask the customer to physically check each spot before declaring the tag missing — if they truly cannot find a tag, we cannot service.
Ranges (Freestanding, Slide-In, Double Oven)
- Back: External rear panel near the power cord.
- Under Burner: Lift the cooktop surface / burner grates.
- Under Cooktop: Inside the oven cavity near the top, or underneath the cooktop itself.
- Behind Door: Open the oven door and check the frame.
- Side: Side wall near the hinges.
- Behind Drawer: Pull out the warming/storage drawer and look at the frame behind it.
Microwaves (Over-the-Range, Combo)
- Door Jamb: Open the microwave door and check the frame.
- Inside Wall: Interior side wall of the cavity.
- Behind Control Panel: Rear of the control panel (less common; technician may need to access).
- On Door: Inside face of the door.
Venthoods
- Top: Top surface of the hood above the cooking surface.
- Under Side: Underside of the hood facing the cooktop.
- Behind Filter: Remove the grease filter(s) to expose the interior.
Cooktop Special Note
If it is a cooktop and there are cabinets underneath, the model and serial tag is most likely underneath the cooktop itself. The customer will need to open the cabinets and turn their head a bit to look for it.
