Penguin Support

Referral Numbers - Dealers, Extended Warranty, Installers

The Repair Club (TRC) Techs & customers call 844-973-6879

Use these contacts to refer customers to the correct dealer, extended warranty company, parts supplier, installer, or specialty referral when Guinco cannot handle the job directly.

Extended Warranty Companies

CompanyContact NumberNotes
AIG Company866-246-4073
Assurant Group800-451-4531
Assurion (with Home Depot)844-529-2701
Choice Home Warranty888-373-8045Extended warranty under WP 3rd Party
CINCHExtended warranty under WP 3rd Party
D&G (Dometic & General)866-333-3134Uses WP 3rd party. Will use FR and DG in front of the contract #.
Ed Kellum's Ext. Warranty - Guardsman (aka old Warrentech)888-466-3989For any ext warranty set up before 07/21/21 through WP 3rd
HomeServe877-444-7737
Lowes Ext. Protection Plan888-775-6937
New Leaf855-879-6395After 07/21/21 this would be who Ed Kellum uses as ext warranty through WP 3rd party
Safeware800-800-1492
Warrentech (aka Guardsman)800-833-8801

Dealers & Appliance Stores

Dealer / StoreContact Number
Capital Distributing214-638-2681
Don's TV & Appliance Inc.903-405-5734
DSH / Hopkins817-624-8444
Ed Kellum & Son817-421-3300
Factory Builder Sales817-420-7040
Ferguson800-721-2590
Ivan Smith Furniture888-731-3230
Morrison Supply817-420-7042
Nebraska Furniture888-893-9158
Rodenbaugh972-727-4798
Star Power972-503-6000
Texas Appliance817-725-4916
The Jerrell Company817-968-5825

Specialty Referrals

CategoryContactNumber
Commercial Microwaves (ACP Solutions)Commercial people for Whirlpool866-426-2621
Counter-top Microwave (Under Manufacturer Warranty, total replacement only)Counter-top Replacement Referral800-541-6390
Dryer Fighter / Steve BryantVent Cleaning Referral817-896-3814
Kenneth CarpenterInstaller Referral469-744-2882
Pegasus (DFW only)Appliance Repair Referral888-373-4776
Reliable PartsParts Referral877-793-9241
The Repair ClubRepair Club Referral844-973-6879
Safety (Whirlpool)Whirlpool800-331-7456
WhirlpoolMother Company800-253-1301
WiFi AssistWiFi866-333-4591

Counter-top microwave recording note: 562-365-3620, Hope 11/05/24 10:43 am, 1.7 minutes.


Reference images (from CIT cheat sheet):

Reference image from tab 6, row 144

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