Penguin Support

Model/Serial Tag Locations - Refrigeration Products

Refrigeration product tags are almost always inside the fresh food compartment, but chest freezers and some side-by-side models have them in unexpected spots. Walk the customer through each location below.

Top Freezer / Bottom Freezer Refrigerators

  • Ceiling: Inside the top of the fresh food compartment.
  • Side Wall: Either side wall of the fresh food compartment, often near the top.
  • Behind Crisper: Pull out the crisper drawer and check the back wall behind it.
  • Behind Kickplate: Remove the lower kickplate/toe grill at the bottom front of the unit.
  • Door: Inside face of the door.

Side-by-Side Refrigerators

  • Ceiling: Top of the fresh food compartment.
  • Side Wall: Inside wall of the fresh food compartment.
  • Behind Crisper: Behind the lower crisper drawers.
  • Behind Kickplate: Lower front of the unit behind the toe grill.
  • Door: Inside face of the fresh food door.

Upright Freezers

  • Ceiling: Inside top of the cabinet.
  • Inside Wall: Interior side wall.
  • Inside Door: Inner face of the door.
  • Behind Kickplate: Lower front of the cabinet.

Chest Freezers

  • Inside Door: Underside of the lid when open.
  • Inside Wall: Interior side wall.
  • Back: Exterior rear panel of the unit.
  • Side Wall: Exterior side panel.

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