Penguin Support

Post Pick List - What It Is and Why It Matters

Think of the post pick list like your shopping list. The warehouse prints a list of everything a tech needs for that day's jobs. Once it is printed, they are only going to pull what is on it.

When the pick list prints: The warehouse drop a message in the chats that looks like: "****PRINTING DFW PICK LIST**** Please add any changes to the POST PICK LIST." The pick list typically prints around 2:30 CST. After that, warehouse staff only pull what is on the list.

A separate list prints for each technician, containing all the parts needed for that tech's assigned jobs.

Forgot to add something? (ADD-ONS)

If we add a call with parts but forget to add it to the post pick list, the warehouse will not know to grab those parts. They miss it completely - just like forgetting milk and ice cream on your grocery list means you won't buy them.

Cancel or reschedule? (CANCEL/RESCHEDULE)

If a call with parts gets canceled but it is not updated on the post pick list, the warehouse will still pull those parts and send them to the tech. The tech gets parts they do not need, and we risk losing parts or not having them for another call scheduled for a different day.

Bottom line: Always update the post pick list for add-ons, cancels, and reschedules.

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Penny

Penguin Support AI Assistant