Receipts We Cannot Accept
- Handwritten receipts.
- Receipts that show "Total Billed" rather than "Total Paid".
- Documents missing the model or serial number.
Why This Matters
The receipt must confirm the customer actually paid for the appliance. "Total Billed" can represent an outstanding invoice rather than a completed sale, which does not establish the Date of Purchase for warranty purposes.
See Valid Documents for Warranty Verification and When We Need a Receipt.
Reference images (from CIT cheat sheet):
