Acceptable Documents
To verify warranty, we can accept:
- Receipt - must include the model number and show Total Paid (not Total Billed).
- Closing documents - signature page only, for new builds or model homes.
- Delivery receipt from builder or distributor (when AGD not available for new builds or apartments).
Example Receipt
A valid retail receipt looks like a Lowe's Order Summary showing Subtotal, Truck Delivery, Free Delivery, Tax, and Total Billed with a barcode. The document must clearly show the customer name, date, model number (or SKU), and the amount the customer paid.
See Receipts We Cannot Accept for disallowed documents.
