Penguin Support

When We Need a Receipt

Automatic Receipt Required

A receipt is automatically required if ANY of the following apply:

  • AGD greater than 2 years.
  • Registered DOP greater than 1 year.
  • Date in Whirlpool notes greater than 1 year.

Receipt Rules

  • Receipt must include the model number.
  • Receipt must show "Total Paid" (not "Total Billed").
  • Handwritten receipts are not accepted.

See Receipts We Cannot Accept for a complete list of disallowed documents, and Valid Documents for Warranty Verification for examples of acceptable proof.

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