How to Identify a Whirlpool Warranty Job
A Whirlpool warranty job in ServiceDesk (JobRecord) shows:
- Account header: Whirlpool Corporation, 2000 M-63 N, MD 9004, Benton Harbor, MI 49022, 800-253-1301.
- Dispatch number: Begins with
SWP(example: SWPHIJLMNOP1). - Dispatch XML filename: DptchstSB-SWPHIJLMNOP-1.xml format.
- Customer contact info is populated in the JobRecord with model/brand (e.g., Washer / Maytag).
See How to Read Authorization in the cross-cluster docs and Extended Warranty / 3rd Party Overview for non-manufacturer dispatches.
Reference images (from CIT cheat sheet):
