Penguin Support

New Leaf — New Service Request: Under $225 Autho Limit

Applies to 3rd Party Warranty · New Leaf

- Proceed with the Repair to Complete and/or order Part(s) and scheduling customer while in the home for the return date based on availability. If part(s) are Factory Order, or show "0" in stock, must schedule for a minimum of 10 business days out from that present day, making sure the customer is aware of that date. Document all estimates in you PVR and Submit as normal.

- If you have installed part(s) and find you need more part(s), and you have now exceeded the Authorization Limit, you must follow steps for "Yes".

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