- All service requests must come from a Dispatch or Email, where the Customer has made contact with the 3rd party warranty for a service request
- Customer has been contacted to verify all Dispatched information. Note customer needs to refer to their Terms and Conditions to avoid any possible charges for non-covered items
- Appliance has been diagnosed, refer to the COD/Warr Price Guide to form estimate. Note any Manufactures Warranty, Recall, Authorizations, S or R Code has priority over 3rd Party Coverage.
- If over the Authorization Limit, Must call for Authorization to the phone number listed on your Service Invoice. Must record the name of the person you talk to, and record all amounts given/approved.
- Note: Guinco only uses our parts and parts distributors due to quality control and part warranties
