Penguin Support

Parts Delivery Timeline - ARIZONA

Parts delivery timelines for ARIZONA calls.

Marcone

  • Guinco AZ SSB - schedule next day or 2 days out. If you need it the next day, it must be ordered by 12 noon. If it is after that time, please tell parts/coordinator directly or else it may not get ordered.
  • Dallas / Lenexa / Denver / Fresno - schedule 5+ business days out
  • All other Marcone locations - schedule 2 weeks out

Plainfield / "Vendor"

Schedule 7+ business days out at this time.

Expart or Back Order

Schedule 30 days out, about 4-5 weeks.

Doors

8+ weeks - not a week, day, or minute sooner. Explain to the customer that doors are made to order. Do not schedule in the home!

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