Penguin Support

Remote Technician Part Cancels - Who and How

The following technicians are considered remote. They have parts shipped directly to them (or to customers in their service area):

  • 65 - John Jackson
  • 23 - Samantha
  • KU - Keifer Underhill
  • MG - George Moore
  • JK
  • C1
  • A1

It is very important that we email these specific techs if there is a part cancel. Otherwise, they will NOT know to return their canceled parts.

Email template:

Subject: [Job Number]
Body:

Hello!

Please return the following part/parts for cancellation:

Part info: _______
Job Number: _______

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